We respects the privacy of all of our visitors and pledges to provide you with the best online experience possible. This Privacy Policy ("Privacy Policy") describes what personal information we collect from you via our Services (defined below), how we may use it and the steps we take to ensure that it is protected.
BY ACCESSING OR USING THE SERVICES, ON ANY COMPUTER, MOBILE PHONE, TABLET, CONSOLE OR OTHER PHYSICAL OR ELECTRONIC DEVICE (COLLECTIVELY, "DEVICE"), OR BY OTHER METHOD, YOU CONSENT TO OUR PRIVACY POLICY.
We may modify this Privacy Policy at any time effective upon its posting, and additional privacy notices or policies may also apply. Your continued use of our products and services constitutes your acceptance to this Privacy Policy, applicable additional notices and policies and any updates.
INFORMATION WE COLLECT
We collect information you give us or permit us to access. We may also collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your name, image, birth date, email and physical address, when necessary credit card information, IP address, telephone number or mobile phone identifier, gender, contact lists, social media information, location (including GPS) information, activity and performance information, Device identifier and hardware information, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.
For example, we collect information you provide via any of our customer service channels including via phone, email and chat, and may keep a record of the samefor the purposes described in this Privacy Policy.
As more fully explained in the next section, we may automatically collect certain information about you when you access or use the Services, or shop in our stores, including:
Log and Usage Information: We collect information about your use of the Services, such as the type of browser you use, access times, pages viewed, items placed in your cart, links clicked, browsing behavior, and the referring URL (the webpage you visited before navigating to the Services). We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Services, to provide our customers with a fulfilling shopping experience, and to personalize the Services, our communications with you, and your shopping experience.
Device Information
We collect information about the device you use to access the Services, including the hardware model, IP address, unique device identifiers and operating system and version.
Transaction Information
When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
RFID Data
We may use Radio Frequency Identification (RFID) for inventory management and logistics support. RFID tags consist of a small chip and antenna that provide a unique identifier for objects. RFID serves the same purpose as a bar code and must be scanned by a specific type of reader in close proximity to the tag to retrieve tag data. RFID is not used to track or monitor any items once you leave our stores.
Information Collected by Cookies and Other Technologies
As more fully explained in the next section, we (and our service providers and third parties) may use cookies, web beacons (also known as "tracking pixels") and other collection or tracking technologies ("Data Technologies") to record and collect information about you when you interact with the Services, including information about your interaction with the Services such as click behavior, indicated preferences or site visit behavior, browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other business purposes.
Additionally, we may collect your mobile telephone number in connection with SMS/MMS programs, including for shipment notifications and marketing purposes. We will only use mobile telephone information you provide through the Services to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.
We may also collect personal information in connection with the processing and evaluation of a job application and related materials submitted by you.
We may combine information you give us with other information from sources, transactions and communications. We may also combine that information with data that is publicly available and data from third parties. To the extent non-Service information is combined with Personal Information collected via the Services, we will treat it as Personal Information under this Privacy Policy.
USE OF INFORMATION
We may use your information subject to this Privacy Policy, including information that is defined as personal information, personally identifiable information or personal data under applicable laws ("Personal Information") except as restricted by applicable law, including without limitation for:
- Enhancing, personalizing and customizing user experiences, such as placing an order and other activities.
- Communicating with you about your purchase, account information or customer service.
- Analyzing user behavior and trends to better understand our customers and gain consumer insights.
- Providing and conducting marketing and promotions.
- Communicating with you about our products, services and events, and for other promotional purposes.
- Displaying relevant marketing to you and other information
- Processing your registration, manage your account and/or upload your User Generated Content ("UGC").
- Transacting with you.
- Improving the Service and for any other internal business purposes.
- Preventing and addressing fraud, breach of policies, and threats or harm.
- Fulfilling other purposes disclosed at the time you provide Personal Information or otherwise where we are legally permitted or are required to do so.
We only send you text communications or promotional e-mails if you have opted to receive our e-mails and/or SMS messages. If you no longer want to receive SMS messages, or promotional emails, or want to delete/update your Personal Information, please visit the My Account page.
SHARING INFORMATION
Subject to applicable law, this Privacy Policy and any representations made by us in writing at the time of collection, we may share your information except as restricted by applicable law. For instance, we may share your information, including Personal Information, with our affiliates and subsidiaries, as well as to our partners, vendors, distributors, and suppliers. We may transfer your information to certain service providers in order to conduct our business operations. For example, we may share your information with service providers who may provide the following services on our behalf: web hosting, credit card processing, shipping and order fulfillment, data management, email distribution, marketing, market research, analytics, customer service, website utilization, information analysis, and promotions management. We may also share some of your account details (such as your name, email address, password and date of birth) with our cloud service providers for the purposes of identification and authentication, so you can conveniently access your account. We may also share your information as is necessary to complete a transaction or provide a product, service, or feature that you have requested. These service providers will only use your information for the purpose of carrying out the services provided to us. We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety.
Your information may be transferred to a third party as a part of our business assets in a sale of a part, or in connection with a merger, financing or other corporate transaction.
CHILDRENS' PRIVACY
We do not knowingly collect or solicit Personal Information online from children under 13 and we do not intentionally or specifically target children under 13 in our marketing materials or other advertising.
CONTACT US
If you have any questions or comments relating to our Services and/or the Privacy Policy, please email us or write to us.
